Last updated: September 2026

1. Website owner

In compliance with article 10 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSI), the identification details of the owner of this website are set out below:

Owner: Menorca Bus, S.L. (hereinafter, “Menorca Bus”)
Tax ID (NIF): B07642218
Registered address: C/ Bajolí 7, Polígono Industrial POIMA, 07714 Mahón (Menorca), Illes Balears, Spain
Registration details: registered in the Commercial Registry of the Balearic Islands, sheet IM-1149
Activity: public non-scheduled passenger transport by road, subject to a state-level administrative authorisation (Law 16/1987 on Land Transport Planning), which in Menorca is managed and endorsed by the Consell Insular de Menorca (Island Council of Menorca)
Telephone: +34 971 366 600
Email: info@menorcabus.com
Website: www.menorcabus.com

These details also serve as the contact address for communications and notifications from users to Menorca Bus.

2. Purpose and activity

Menorca Bus provides non-scheduled passenger transport services in Menorca with its own fleet: transfers between the airport, ports and accommodation, excursions, corporate transport, groups, weddings and events, and services for cruises.

Booking transfers through this website is governed by the General Terms and Conditions of Service, which are permanently accessible on it and which the customer expressly accepts when completing their booking. Services contracted by quotation are governed by the conditions of each quotation.

3. Terms of use of the website

Access to this website is free of charge and confers the status of user on anyone who uses it, who undertakes to make diligent and lawful use of the website and its content.

It is prohibited to use the website for unlawful purposes or for purposes harmful to Menorca Bus or to third parties, as well as any action that may damage, disable or overload the website, prevent its normal use or allow unauthorised access to restricted areas. The mass or automated extraction of content, prices or availability without the written authorisation of Menorca Bus is likewise prohibited.

Users are responsible for the truthfulness and accuracy of the data they provide through the website’s forms.

4. Customer account

The website allows customers to access a personal area to view their bookings, identifying themselves with their Google account or with a code sent to them by email. Users are responsible for safeguarding access to their email account and their Google account, and must notify Menorca Bus of any unauthorised use of which they become aware.

5. Intellectual and industrial property

The content of this website —texts, photographs, videos, illustrations, logos, trademarks, trade names, graphic design and source code— is owned by Menorca Bus, S.L. or by third parties who have authorised its use, and is protected by Spanish and international intellectual and industrial property legislation. The domain name menorcabus.com is owned by Menorca Bus, S.L.

Its reproduction, distribution, public communication, transformation or any other form of exploitation is not permitted without the express written authorisation of the owner. Any unauthorised use of this content will give rise to the liabilities established by law.

6. Liability

Menorca Bus accepts no liability for the use that users make of the content of this website or for any damage arising from service interruptions, technical errors, viruses or network failures beyond its reasonable control. Menorca Bus endeavours to keep the website available on a continuous basis, but cannot guarantee that there will be no interruptions due to maintenance or to causes beyond its control.

The information on services, timetables, rates and availability is provided with the utmost diligence and is subject to confirmation during the booking process. The binding price is the one shown in the booking summary before payment and stated in the confirmation.

The answers given by the website’s chat assistant are generated by an artificial intelligence system and are for guidance only: they do not change any booking or replace the service confirmation or the General Terms and Conditions.

Nothing in this section limits the rights granted to consumers by mandatory legislation or the liability of Menorca Bus for the services contracted, which is governed by the General Terms and Conditions of Service.

7. Links

Links to third-party websites are provided for information purposes only. Menorca Bus does not control their content and accepts no liability for it.

8. Confirmation of the contract

In accordance with article 28 of Law 34/2002, Menorca Bus confirms the booking by sending the customer, within the following twenty-four hours, an email to the address they have provided, or by displaying the confirmation on screen on completion of the booking process, provided that it can be saved.

9. Data protection and cookies

The processing of personal data provided through this website is governed by the Privacy Policy, and the use of cookies and similar technologies by the Cookie Policy. Both are permanently accessible from the footer.

10. Applicable law and jurisdiction

This legal notice is governed by Spanish law. Any dispute arising from access to or use of this website shall be resolved by the courts that have jurisdiction under the applicable legislation; where the user is a consumer, the courts of their domicile shall have jurisdiction, without prejudice to the protection afforded to them by the mandatory rules of their country of residence in the European Union.

11. Complaints

Users may address any complaint relating to this website or to the services contracted through it to info@menorcabus.com, by telephone on +34 971 366 600 or in writing to the registered address. Menorca Bus has official complaint forms available to consumers at its offices and replies to complaints within a maximum of one month.

If the complaint is not resolved, the consumer may turn to the competent consumer protection bodies and to the Transport Arbitration Boards and, in the case of a cross-border contract within the European Union, to the European Consumer Centre in Spain (www.cec.consumo.gob.es).

12. Languages

This legal notice, the Privacy Policy, the Cookie Policy and the General Terms and Conditions of Service are published in Spanish, Catalan, English, German, French and Italian. The Spanish version is the one with legal force; the others are translations provided to make them easier to understand and, in the event of any discrepancy, the Spanish version prevails.